Privacy Policy

BrightRefuge website is owned by BrightRefuge, which is a data controller of your personal data.

Effective Date: January 1, 2026

This Privacy Policy describes how BrightRefuge (“we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website and email list. By subscribing to our email list or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you subscribe to our newsletter or request a free resource, we may collect the following information:

  • Name

  • Email address

  • Technical information such as IP address, browser type, and usage data (collected automatically via website analytics tools)

We do not intentionally collect sensitive personal data (such as health, financial, or government ID information).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To send newsletters, caregiving resources, and free printables you request

  • To communicate updates, offers, or announcements related to BrightRefuge

  • To analyze website and email engagement for improvement of our services

  • To comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: When you voluntarily provide your email address to receive newsletters or resources.

  • Legitimate Interests: To improve our website and communications.

  • Legal Obligation: When required to comply with applicable laws.

4. Your Rights Under GDPR

If you are in the EEA, you have the following rights:

  • Right to access the personal data we hold about you

  • Right to request correction or deletion of your personal data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, please contact us at contact@brightrefuge.com.

5. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

  • Request disclosure of the categories and specific pieces of personal information we have collected about you

  • Request deletion of your personal information

  • Opt-out of the sale of your personal information (we do not sell personal data)

  • Not be discriminated against for exercising your privacy rights

You may exercise these rights by contacting us at contact@brightrefuge.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Data Security

We use industry-standard measures and third-party service providers (such as reputable email marketing platforms) to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Services

We may use third-party service providers, such as email marketing platforms (e.g., Mailchimp, ConvertKit, MailerLite), website hosting, or analytics tools. These providers process your data on our behalf and are bound by contractual obligations to protect your information.

9. Children’s Privacy

Our website and email services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

10. International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred to and stored on servers located in the United States. By providing your information, you consent to such transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Significant changes will be communicated by email if you are a subscriber.

12. Contact Us

If you have any questions about this Privacy Policy, your rights, or how your information is used, please contact us at:

BrightRefuge

contact@brightrefuge.com